![]() ![]() Post Expiration Admin Login Count - can be configured, which allows the administrator to log in a specified number of times after their account has expired. ![]() To avoid the password expiring without warning the following can be configured: How to Retrieve the Palo Alto Networks Firewall Configuration in Maintenance Mode If you want to collect a technical support file please do so before performing a factory reset If the above fails, a factory reset will need to be performed.> request high-availability sync-to-remote running-config If you are able to log in, and the device is in HA then sync the configuration to the peer from the command line.Check if you are able to login in to the firewall, Choose a previous version of the running-config for which the administrator password is known and reboot the device with this config. Once in maintenance mode, continue to the 'Select Running Config' option.If the above procedure is failed, then Boot into maintenance mode and load a previously saved named config as follows.Reboot the firewall and then try to login the device.The " warning period=0" indicates why a warning wasn't received. Password expired for failed authenticated user. 08:15:31.033 +0300 debug: pan_auth_check_password_expiry_and_authenticate(pan_auth_state_engine.c:1367): Password expired for failed authenticated user "user1 08:15:31.025 +0300 debug: pan_auth_check_password_expiry_and_authenticate(pan_auth_state_engine.c:1274): user "user1": last password change tim = Mon Mar 8 13:26:16 2021, so elapsed_days = 90, while expiry period = 90 08:15:31.025 +0300 debug: pan_auth_check_password_expiry_and_authenticate(pan_auth_state_engine.c:1266): Password profile values for user: user1:profile=global, expiry period=90, warning period=0, expired admin logon count=0, grace period=0 The Firewall authd.logs show " warning period=0" and " password_expiry_locked = TRUE" for this user.Unable to Login to Firewalls through the GUI or CLI with any users, no prior warning received. ![]()
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